@EdPierce Good day, Thank you very much for your kind feedback. Could you please help me check the following details: 1. Did all the 5*KL110B have the same issue, no matter when they are on or...

@kemosabe8x Hi, we would like to follow up on your case by email and ask for the senior engineers for more advice. Please have a check of your email box later. Thank you very much.

@jeanchartman Hi, Please refer to this link to change the default login username and password: Thank you very much.

@mprwalker Good day, Sorry for the delay. Thank you very much for your time and patience. Could you please help me check the following details: 1. what is the model number of your home router? 2....

@Ingeborg Good day, Thank you very much for your time and patience. Sorry for the delay. We used to get the feedback that the security mode on the Technicolor would stop the connection of Kasa plugs....

@LaMpiRBL Hi, Thank you very much for your kind reply. Sorry for the delay. May I know the model number of the Christmas tree lamps? We used to receive another feedback about the energy monitoring...