@RaulC Good day, Sorry for the delay. How many cameras do you have and only this camera could not be remote-controlled, right? When you go to the camera settings, would there be any remote control...

@clnx Good day, Thanks a lot for your patience. I am afraid currently, it is not allowed to set up separately home/away mode on the cameras under the same account. Once it is enabled, the preset...

@KFDAVIDCHAU Good day, Can I have a picture of the message? Do you mean the live view screen is idle and has no movement, right? May I know the model number and operating system of your smartphone...

@SquashJamboree Hi, Have you set up the AP Isolation or Client Isolation on the Bell Hub? Could you please try to reboot both the Bell Hub as well as the Tapo Camera to have a look? If nothing...

@Neopheus Good day, Thank you very much for your time and patience. Were you used to link the Kasa devices using the same Alexa account? If not, can I have a picture of the step which you failed to...

@RustyGolfClub Good day, Sorry for the delay. Are you trying to say that the default mode of the P100 is always off once recovering from the power outage? --if yes, we have reported to this feedback...