@Bakes Hi, thanks for your patience. We would like to follow up on your case by email and please help me check the following information: How long have you had the HS300 and when did the local only...

@SubBass100 Hi, thanks for your feedback. May I know the model number of your wall switch, like HS200, or HS220?—if possible, can I have the MAC address of the smart switch? How long have you had the...

@mgroen Hi, Please hold the system button on the plug for 10s to factory reset the plug; After that, if still nothing changed, please feel free to contact the shop retailer to check for the warranty....

@CockneyJon Hi, They are compatible with each other. Thanks!

@Meshdave Hi, could you please try to record a video clip and sent it to me, like this link: https://community.tp-link.com/en/home/forum/topic/234440?replyId=559070 Thank you very much and wait for...

@JayhawkJames Thank you very much for your kind feedback. Could you please try to update the following firmware to see whether it helped or not:...