@Harold22 Hi, thank you very much for your kind details. After checking with the engineers, there might be something wrong with this unit. It is recommended to contact the local support team to claim...

@paul88 Hi, I got your message and will get in touch with you via email. Please have a check of your email box. Thanks!

@CristianBC Hi, You could try to turn off the Mesh technology on this device over the Deco APP to have a test;--go to the online device list and click this device; then click the top right wheel...

@Alan_Curley Hi, it is ok to set up the wireless network name of Deco the same as the non-Deco main router. Thanks!

@SandyGW2206 Hi, thanks for your feedback. For your case, could you please help me check the following information so that I could forward your case to the senior engineers: Could you please provide...

@davidoff7 Hi, You could try to connect the main Deco X20 via cable to the AX73. Since the Deco Mesh is not the same as AX73 One Mesh, so they would work together but their wireless network would not...