Managed to get to the hardware/firmware page Hardware Version: 2.0 Firmware Version: 1.1.4 Build 210302 Rel.63450n(4555) (up to date) The camera is connected to the router directly. As I said the...

@Solla-topee the problem with the firmware version etc as i said in the beggining is that there is no “Camera model” or camera name option in the setting in order to view this info. Take a look at...

Hello to all! First of all, how can i see the firmware version of my camera in order to give you exact info about the problem? I searched every menu in the Tapo app and in the camera settings and I...