Hi , I bought my camera in April 2020, on the understanding that I received 2 years premium cloud subscription for free, included with my purchase (as advertised on your website). i have not paid anyt

I have 2 cams a 120 and 100, both quite new. They have changed after the free premium trial to only having cloud storage from up to 3 hours ago. Why is that please? I'm in the UK The cams each say und

Hello I've just been notifed via email by TP-Link of a premium service cancellation. I have received an email for each of my 3 cameras (1 x KC200, 2 x KC100). I can't believe that my service is being