@Navman Good day, Thank you for your feedback. May I know do you use any DVR/ ONVIF software to control the camera? If so, you could change aspect ratio to 16:9 and see if that helps. Or you could...

@JLaw90 Hello, Tapo the Anonymous device, can you see the Mac address of that device. You could compare with the Mac address of your other devices like TV, smart devices and if that is the Mac of one...

Hello everyone, Here is a summary thread for Range Extender Weak security issue where you could find the latest firmware or beta firmware that fixed the problem: [Solution] iPhone iOS14 recognizing...

Hello everyone, Here is a summary thread for Range Extender Weak security issue where you could find the latest firmware or beta firmware that fixed the problem: [Solution] iPhone iOS14 recognizing...

@Alan_in_Hemel Hello, Thank you for the details, I updated the FAQ of ping in my last reply. May I know do you have both AV1000 and AV600? If so, it is recommended unplug AV1000KIT and test AV600KIT...

@Saturnrose Hello, For Alarm -> light , I think here it means the status Led on camera will flash as the ' alarm' , you could check when Alarm is tripped if camera flash the led.