@Captain28 Hello, May I know could camera be powered on right now? You could try a different power adapter if you got one, and try a different power socket for camera. Try a factory reset as photo...

@NG5 Hello, Thank you for your feedback, may I have a photo showing the colored streaks? If the Live view page is still partial visible, click on Auto button on the right top Live and switch from...

@DiegoARG Hello, May I know did you try a factory reset on the Tapo Camera? It is recommended to factory reset camera until camera says it is being reset. Here is a guide to factory reset camera:...

@Navman Good day, Thank you for your feedback. May I know do you use any DVR/ ONVIF software to control the camera? If so, you could change aspect ratio to 16:9 and see if that helps. Or you could...

@JLaw90 Hello, Tapo the Anonymous device, can you see the Mac address of that device. You could compare with the Mac address of your other devices like TV, smart devices and if that is the Mac of one...

Hello everyone, Here is a summary thread for Range Extender Weak security issue where you could find the latest firmware or beta firmware that fixed the problem: [Solution] iPhone iOS14 recognizing...