@simoncpage Thank you for your suggestion for the RMA shipping fee. We will forward your feedback to the local team for further evaluation. The RMA policy could be different in different areas and...

@Fred- Hello, The power Led should be flashing on the Extender as well in the pair process, if power led stays ON, you could press it again Try a different socket for it, press pair button multiple...

@Dwinter Good day, It is recommend to wait for next day to check Today 's power if you have a new plug. Try to tap Current power, do you have Today & 30 Day energy usage value shows up right now? If...

@pymkey Good day, Thanks so much for sharing all the detailed info, may I have the SN number of your HS200? This issue you are experiencing sounds unusual. To address the issue and try to fix it, we...

@Baerbel Hello, Tapo camera support RTSP streaming and ONVIF protocol. For live-streaming, you could use some third party software like VLC Player or iSpy to view camera on the PC How can I play an...

@LS440 On Recording Schedule settings, you could select the Motion Detection recording time for camera. Select Motion Detection Recording (Orange) if you only want to record the motion, unselect the...