@gsmithsa Hello, We have an FAQ that may help, please check *What if the recorded videos have no sound?* https://www.tp-link.com/support/faq/2905/ Can you share some details how to use play the video...

@SimArchitect Good day, We appreciated your feedback about the time restriction when view Tapo camera on Google device, this is actually normal when as our official FAQ explains here:...

@angrycustomer9 @Sam26 @lenrox I updated some information in this thread, can you give it a try and see if that helps, thank you.

@DarrenT Thank you for the updated information, glad to hear the issue is resolved!

@JamesBuxton Can I know the Tapo APP version ( Tapo app> Me> About ) & the model of your phone and its Andriod or IOS version as well. Does the Live view time stamp show the correct time/ local time?...

@Duuckidd Hello, May I know the model of your router and its current wireless security. Please double-check the wireless security on router in reply, so we would be able to look into it further.