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RE-305 Reboots when connected to NetGear AX1800 Router

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RE-305 Reboots when connected to NetGear AX1800 Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE-305 Reboots when connected to NetGear AX1800 Router
RE-305 Reboots when connected to NetGear AX1800 Router
2021-09-01 15:21:15 - last edited 2021-09-10 06:29:13
Model: AP300  
Hardware Version: V3
Firmware Version: 1.1.5 Build 20210416

My RE-305 reboots about every 15 minutes when connected to my new NetGear AX1800 router.  Previously the RE-305 was connected to an older Surboard cable modem (with wifi) that was very stable.  After the old surboard died, I had to upgrade cable modem/wifi setup.  

 

There is another thread on here of someone with same issue.

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#1
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1 Accepted Solution
Re:RE-305 Reboots when connected to NetGear AX1800 Router-Solution
2021-09-09 17:10:42 - last edited 2021-09-10 06:29:13

No issues since installing the beta fw. 

 

Thank you

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Re:RE-305 Reboots when connected to NetGear AX1800 Router
2021-09-02 03:29:37 - last edited 2021-09-02 03:35:06

@DarrenT Hello, 

May i know how did you notice the RE305 reboot, or how did the Leds status change at that time. 

Can you double-check the model of Netgear AX1800 router or share the back label ?

As this issue sounds unusual,to address the issue and try to fix it, we would like to have a specialist look into this further via email. Please check your mailbox later, and let us know if the issue is resolved. Thank you!

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#2
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Re:RE-305 Reboots when connected to NetGear AX1800 Router
2021-09-02 14:55:47

@Solla-topee When my network connection drops I look at the RE-305 and the LED's are off.  It then starts the normal power-on LED sequence until it is back to normal.

 

The model of the NetGear Router is RAX10.

 

I'll try the Beta RE-305 fw link that was sent.  

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#3
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Re:RE-305 Reboots when connected to NetGear AX1800 Router-Solution
2021-09-09 17:10:42 - last edited 2021-09-10 06:29:13

No issues since installing the beta fw. 

 

Thank you

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#4
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Re:RE-305 Reboots when connected to NetGear AX1800 Router
2021-09-10 06:29:03

@DarrenT  

Thank you for the updated information, glad to hear the issue is resolved!

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