@PleaseHelpMM Hello, tpPLC APP only supports WPA4220 V2 and above hardware version. May I know the hardware version of your WPA4220 on its back label? https://www.tp-link.com/support/faq/46/ Here is...

@Jaggy If multiples device got the same issue, it could be bad contact on the wall socket , can you plug RE in a power strip and see if that helps. After factory reset, if you have not set up RE with...

@TitaRain Hello, Do you mean router have Internet access, RE has all the LEDs On but has no Internet ? Please reboot main router and check if RE could get Internet or not, please check the IP address...

@Tim123 Hello, Please make sure PC and Moto G7 are still able to router's Wi-Fi. Reset Moto G7 wifi settings on the phone and reconnect to RE's Wi-Fi. If possible, locate RE closer to router and see...

@JosephcHello, Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into...

@GiuseppeC Hello, When the gateway router connect to the WAN port of MR600, MR600 should get Internet directly working as a Router. And most of the advanced features including oneMesh, 3G/4Ghz...