@Andref Hello, Thank you for your valuable feedback, can you set Tapo C310 on 3MP and help save the log file after issue happens again: How to get the logs: Step 1: Insert an SD card into the camera....

@Dunmer Hello, Motion detected recordings and local continuous recordings are saved in the SD card and will show up on the timeline in Playback. Manually recorded clips or pictures are saved in the...

@MarqueIV Thank you for tagging me and sharing the detailed information, currently HS300 does not have a beta firmware but we would like to follow up your case to seniors for some further debug....

@Corry Thank you for your detailed information, it would be nice if you could put IOT device on a separate VLAN to help troubleshoot ( alternative option if you do not want to create a Guest wifi )....

@Camelreef Thank you for your information, your case will be escalated to seniors and hope they could help to figure out the issue and fix it.

@Tim123 Hello, If your router is dual-band router, you will need WPS two times to connect 2.4Ghz and 5Ghz, but as RE is currently working, you could try that in the future. As range extender receives...