@Rascal If you have internet when connect a PC to your modem router by an Ethernet cable, then Deco can work with your modem router.

@ckaraali For the Deco product, the main Deco must connected to the internet via an Ethernet cable, then the slave Deco can connect to the main Deco via wired or wireless connection. So in your case,...

@Delderek Hi, Have you tried to reboot the main Deco? May I know your network diagram in detail? Are the Deco units connect to each other via Wi-Fi or wired? Are they on the same floor? How far...

@Natalie81. Hi, To better help you, please help to confirm the following information. 1. Are the two slave Deco connected to the main Deco directly via Wi-Fi? And the signal bar from the main Deco is...

@md_naveed Hi, We will keep recording the same feedback and then forward it to the product team thus they can work on it. If there are any updates, we will upload it to the official website. So it's...

@UKK Hi, Based on the information I checked online, the Statis.ess.apple.com seems a URL that the captive portal network assistant (CNA) uses to check connectivity. It will use the internet...