@StefanH_81 @MonZ Hello, Could you please check some basic info and we will try to figure it out: 1. Ensure the Deco M5 firmware is up-to-date, which should be 1.4.4 Build 20200221. If not, update...

@THEPRFCTEN Hello, Whether there is an issue with Windows 10 or not still needs to be verified, so it is suggested to try to install the Upgrade Tool and upload the firmware on your computer first....

@eforosj Hello, this firmware we provided is only for Deco M9 Plus V2 and it is not for V1 or 1.4, please confirm again if the third Deco M9 is V1 but not V2. If it is V1, you may check if there is...

@patrickB @xd-data-ii Hello, Sorry for any trouble caused again. Do you have other computers like Windows 8 or MAC? If you only have Windows 10 computers, please wait and we will ask our engineers to...

@03SVTCobra Hi, this version firmware for the Deco M9 Plus V2 currently can only be updated via the Upgrade Tool on a Windows or MAC computer, and it is not available on the Deco app. It is suggested...

@crayuk @LaMpiR Hello, Thank you both for sharing these opinions and valued suggestions again, this feature request has been forwarded to the developers with the highest priority and it is suggested...