@3275Banez Hello, please confirm below and we can do some troubleshooting first. 1. What is the current network diagram? Are there 3 Deco X60 units in the same mesh network and how are they...

@Rooterguy Hello, thanks a lot for your valued suggestions. Currently, there are not any plans to eventually add the historical (daily/weekly/monthly) data usage by the client, but we do agree that...

@merlin4735 Hello, Below are some suggestions you can give it a go first: 1. Ensure that the satellite Deco is pulsing blue. 2. Enable the Bluetooth on your smartphone. 3. Press try again and find...

@FarhadS Hello, for this disconnect issue we can do some troubleshooting first. 1. What is the current network diagram? Are all 5 Deco M5 units are connected in the same mesh network now? 2. What is...

@lfelipe Hello, Can you please confirm below and we will try to fix it: 1. What is your network layout? How are the two Deco M4 connected to the network? We do receive some customer feedback that...

@Paasklaas Hello, thanks for reporting this to the community. Can you please help confirm some details and we will try to fix it? 1. The device status on the Deco app may not be always accurate as...