@Smelt Hi, glad to hear that it is upgraded finally, congrats.^_^ If need any further help, just let us know. Good day~

@phy_lis Thanks. So what is the IP address you get when the computer is connected to the modem directly? And what is the WAN IP address when connecting the main Deco the modem then? Have you tried to...

@PablitoGordito Hello, please help confirm some details and we will try to figure it out: 1. May I have your detailed network topology/layout? Is the Deco M4 working as a router? On the Deco APP,...

@Cablefarm Hello, The Deco devices need to be used and connected to the internet when configuring it via the Deco app, which requires a TP-Link account registration as well. You won't set it up...

@Oakmeister Hello, thanks for your feedback and suggestions. The HomeCare feature including the QoS is provided by Trend Micro and we may have little to do with it. While as you suggested, we will...

@AlexanderW Hi, We don't think Parental Control settings on the Deco network are the same thing as the safe search on the search engines, while it may help filter or block explicit results when do...