Can you still access tplinkcloud.com? Does any body else have this issue? If it's not the cloud server thing, then it may have something to do with your account. I suggest you provide your account to...

can you view the camera from the internal network, when both your phone, computer connect to the same network? also check the light status

is the light on the camera solid green? if not, better reset it and make sure it's connected to your router correctly and your router is working to assign IP address to the camera. And your phone and...

the newest firmware 1.1.5 has fixed the problem

setting static IP on the extender does not mean your computer connected to it will get static IP. If the DHCP server is on on the extender, your computer will get IP dynamically from the extender. if...

you can press the reset button on the extender and hold it for a few seconds, usually you will see all the leds flash on and off. that means it's restored to factory default. Tried a few more times,...