Good day @Bo.Bo , As far as I know when camera switch between Day/ Night mode, the motion detection function will be inhibited. To check if it is the normal behavior in your case, can you help record...

Good day @datscharf , please check my private messages

Hey @J.Cesar , multiple phones could login to the same account to access camera. For example, after install camera on the 1st phone , on the 2nd phone ,just log in the same account (using the same...

Hello@Designerappz Thank you for your valuable feedback. As far as I know Alexa always use the main stream and should be on HQ resolution. You could try to switch to 1080P on Tapo APP, and see if...

Hey @saunders400 , Please confirm Tapo APP is up to date in APP store or GooglePlay first. Try a different phone and see if issue happen on certain phone. If the above does not work, may I have a...

Hey @STANJAV , May I know did you try the factory reset on the range extender and set up from sratch after update the beta RESET: with RE powered on, use a pin to push the reset hole until all the...