Hey @PinkSpider , thanks so much for sharing all the detailed info Try a different 2.4Ghz WiFI channel among Channel 1- 11 Can you confirm you have put in the correct password. Also ensure Tapo APP...

Hey@Jond88 , We have a troubleshooting guide that worth a try : What should I do if I cannot make my Kasa device work with Alexa or Google Home? Firstly is to ensure sure kasa device could be...

Hey @cmfm, If bulb was able to connect to unsecured wifi on router, it could be related to the router security settings I updated some troubleshooting on this related thread discussing the same...

Hello @PinkSpider It seems that Huawei HG8145V5 have feature called Band Steering , page 6 of the UserGuide found online:...

Hey @woodroad47 , If want to watch video continuously, please make sure your phone is connect to house wifi and in the local network, here is an FAQ explaining 10-mins situation if you view camera...

Hey@K-Bruce For 'I can ping the hub but the phone app is not recognizing it.' do you mean hub is not available or could not be found in the APP during set up process? can you share some details and...