@gboelter Hello Globeler, Sorry that we were not able to get back to you sooner, forum reply could be delayed, for urgent help it is recommended to contact/ discuss with our local technical support....

@MariyaSabri Hello, Please let us know the model of your tapo plug and its current firmware version, it is better if you could provide a photo, thank you.

@Virus2500 Hello， Thank you for your detailed feedback. As Range extender (RE550) and router (AX73) are two different product lines, the Web UI designs are quite different. Compared with RE, router...

@LoL2000 Good day, Thank you for your kind feedback, our engineer will check and upload the firmware for RE300 on UK website, this normally takes 1-3 business days. Have a nice day~

@ufuksancili Good day, Thank you for your valuable feedback. Please confirm RE is on the latest firmware, select the hardware version and check the latest firmware for RE200 here:...

@Amoghh Good day, It looks like your phone is not connected to the correct wifi (not Re's wifi) Please make sure RE is using different SSIDs from main router to isolate the issue and RE is using...