@gboelter Hello, Apologize for the delayed reply, if you still have the device, may I have a photo of your smart actions settings on your smart plug & mac address of that plug, thank you very much!

@Martin-Wu Hello Martin, Our engineers are still working on TapoC310 new firmware, it could be one week or a few more weeks. The ETA was delayed but it would not take long. Thank you for your...

@TheBood Hello, You could test for a few days, if the Ethernet ports affects the actual usage , you may exchange one with the retailer within return window, hope this could help~

@TheBood Good day, Thank you for your feedback, may I have a photo of back label of TL-PA8030P showing its MAC address & SN number? If you change a different Ethernet cable, is there any similar...

@Neil_zx Hello, May I know model of your Windows computer and its Windows OS? This is the first time we get similar feedback on 4220 V4. Here is beta tpPLC Utility for Windows, please let us know if...

@EPMS Good day, Range extender does not have security settings on Web UI, but it synchronizes the wireless security as main router, so please make sure main router is on WPA2-PSK (AES) Here is a...