Forums/
Tapo Smart Camera
2021-09-09 05:53:34
@JamesBuxton Thank you for the further information. Can you share a video (you may need to upload to google drive) or share some photos of the issue? May I know the model and Android & IOS version of...
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Forums/
Tapo Smart Camera
2021-09-09 02:52:57
@kullerhamPster Hello, Thanks for @alvaro123's explanation! Notification requires internet to work properly as camera need to interact with cloud to push notifications on the phones. But Camera...
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Forums/
Tapo Smart Camera
2021-09-09 02:17:43
@Ojos Hello, The Tapo camera supports the standard ONVIF protocol (Profile S) so it could work NVR devices that support the standard ONVIF protocol. You could learn more about NVR device from TP-Link...
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Forums/
Tapo Smart Camera
2021-09-09 01:51:39
@JamesBuxton Hello, Ensure your Tapo APP is up-to-date. Try a different phone if you got one and see does this happen on another phone. May I have a short video showing the problem? Can you let me...
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Forums/
Access Points
2021-09-09 01:41:02
@pprazzi Hello, Sorry for the late response. As this access point use passive-POE not standard 802.3af PoE, it has to work with its own PoE power adapter in the package, make sure you are using the...
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Forums/
Range Extenders
2021-09-09 01:21:50
@ONaden May I get the chance to know if the MacBook Pro get Internet from extender right now? New firmware should fix the issue,
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