@Denchik Hello, Tapo camera has a waterproof seal in the box for the power connectors. I think you might need a waterproof power socket , rather than a waterproof power cord for camera? It is...

@FJanda Hello, 1 > For ' presence' and 'absent' , do you mean Home Mode/ Away Mode? Alarm settings could be changed from 1) Home/ Away Mode settings 2) Live View page " Alarm off' button 3) Device...

@Yogi22802 Hello, Tapo APP- On the Top of Live View page -- (Auto. Day mode.Night mode) Try to switch between the Night mode and day mode manually and hear if there is a click sound on camera ? ( put...

@VivekHarit @Bcool Hello, If camera suddenly stop recording, please try some suggestions here here: Ensure the camera firmware is up-to-date and the Tapo app is the latest version. Make sure SD card...

@Nick1987 Hello, Please confirm Tapo app is up to date first. When "failed to pair " during set up, can you check router's client list ( may need to login router with the help of router support)and...

@Eugene97 Hello, May I know how did you find out camera failedd to connect to cloud, you could try some suggestion here: Turn off or lower Modem/ router Firewall settings that may block camera Check...