@mrvoland Hello, Here is a related thread proving some troubleshooting suggestion if your phone does not get Tapo APP notifications, please give it a try :...

@Mattac Hello, Probably the cause and effect are reversed here, to test if powerline units affects the modem, you could unplug powerline unit and see if Modem could work stable. Can you help check if...

@Saisri4553 For camera is locked, can you share some more details? This thread is for camera wrong date and time issue, please create a new thread here for other inquiries. Thank you.

@Dz1 Thank you for the photo, you could try some suggestions here: 1. Try to switch between the night mode and day mode manually and hear if there is a click sound. 2. Shake the camera and see if it...

@Cara28 Sorry for the delay, may I know do you want to camera use Wireless or Ethernet connection? If via Ethernet cable, please choose 'Ethernet connection' while settings up the camera on tpCamera...

@snapdragon If camera works outdoor the Ethernet connection should be more stable, you may put the Ethernet cable in the house as a back-up. Many thanks for your suggestion, we will record your...