HS100 stopped working after firmware upgrade

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HS100 stopped working after firmware upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS100 stopped working after firmware upgrade
HS100 stopped working after firmware upgrade
2021-07-07 00:41:51
Model: HS100  
Hardware Version:
Firmware Version: latest

I transferred to another wifi router and was able to connect and upgrade the firmware. After seeing the message "Looks good" or something similar, I closed Kasa, mobile app and unplugged the Smart plug. To my surprise, the device stopped working. Tried pressing the reset but failed. What should I do?

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Re:HS100 stopped working after firmware upgrade
2021-07-12 02:28:12

@Nardo  Hello, 

If you press ' settings' or ' gear' button for more than 5 secs, how about the Led Status on your smart plug right now,

May I know is there any power outage or unstable WiFi network during the firmware update. 

 

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