This Article Applies to: TP-Link Routers Issue Description/Phenomenon: Some customers may found that the router keeps disconnecting from the internet/modem, the internet LED on the router changes to...

@ManishJanjani Hello, can we have the firmware version of the router? You can find it on the router Status page, please show us the screenshot. Who is your ISP? When the internet drops on the router,...

@HBO What are the VLAN ID settings on the old modem? What if you type in the same on the AX73? Please show us the screenshot of the Status page after typing all the correct information.

@pezcat19 @MKC Hi, the issue has been reported to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check and confirm. For others who...

@Anaru Hi, if any of you still encounters an issue with the speed, which is capped at 100 Mbps when connecting to the TP-Link router, please check the troubleshooting suggestions we provided here,...

Hi, if any of you still encounters an issue with the speed, which is capped at 100 Mbps when connecting to the TP-Link router, please check the troubleshooting suggestions we provided here, and...