@Sumty_AX73 Have you received the email from the support engineer? Please check your email box, and follow it up, they will help you address the issue and solve it.

@soram Hi, can you please confirm what is the negotiation speed on the router web GUI when the speed drops to 100Mbps? Show us some screenshots, thanks. BTW, what troubleshooting suggestions have you...

@LJK57 Hi, have you confirmed Step 1 and 2 already, and still cannot connect to the VPN server? If that is the case, please confirm the below: 1. What kind of VPN type you are using, OpenVPN or PPTP...

@TKSX Hello, if you are experiencing the disconnect from internet issue when connecting to the TP-Link router, please check the suggestions we updated below, and report back with some basic...

@ForeverNoob Hello, if you are experiencing the disconnect from internet issue when connecting to the TP-Link router, please check the suggestions we updated below, and report back with some basic...

@usfreak13 Hi, if you are experiencing a disconnect from internet when connecting to the AX20, please check the suggestions we provided here, and report back with the basic information, then we can...