@DawnWood Hi, what's the model number of the TP-Link device? You can refer to the below guide to change the wireless security and password on the device: https://www.tp-link.com/support/faq/399/

@Ben78 Can you explain the request in more detail, then we can confirm with the engineers if we can support?

@sjainuni What is the device that connects to the 2.4G network? How about the brand and model of the wireless adapter? Ensure it is running with the latest driver first. Test with another 2.4G device...

@omardheisat What's the model number of the TP-Link router? If you forget the password to login to the router, you need to restore the router to factory defaults by pressing and holding the RESET...

@firefly996 Hi, it seems the same case as the story shared by another customer: CG-NAT Blocks my OpenVPN and restricks the NAT type

@ashton1502 Just replied your thread: https://community.tp-link.com/en/home/forum/topic/273622?replyId=624758