@Damianlink Hi, sorry to tell you that we can provide an English service for global users now. You are suggested to contact the local tech support to get some suggestions....

@Vedia No worries, we will update the user manual ASAP.

@juanmvenegas May I know who is your ISP, and what is the model number of the cable modem?

@KingRabbid Thanks for your kind suggestions. 3ESV's C6 hardware is v3.20, so the firmware is up-to-date. @3ESV We have reported the issue to the support engineers, they will likely reach out to you...

@lupar If that is the case, you may run a Wi-Fi analyzer to find a clear channel, choose different channels on the Arris modem and on the WR841HP, then change the channel width to 20MHz, reboot the...

@Tigermoff Please refer to the below guide to reset the WR710N and reconfigure it to connect to the Virgin Hub 4: https://www.tp-link.com/support/faq/227/ If the internet is still not working when...