@thekc That sounds good. Please monitor the performance, and let me know if there is still an issue. You are also suggested testing this 2.4G connectivity on another phone or laptop.

@juanmvenegas Thank you getting back so quickly. Is the power adapter the original one? Is it 12 V ⎓ 1.5 A? Please disconnect all devices from the AX21, only leave the Netgear CM600 connected to the...

@JohnLai To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and respond.

@Martin_Warsaw Just to confirm, are you encountering any disconnect issue when connecting to the AX1500 network? May I know who is your ISP? When the internet drops on the AX1500, how about the...

@thekc May I know what are the devices that connect to the 2.4G network? Please show us the link speed on them, you can check it as this if it is a computer: https://www.tp-link.com/support/faq/2265/...

@LFPereira Please ensure you are running with the latest firmware on the Archer C7, then refer to the user manually to enable the Offline Download:...