@NA2598 Sorry for the inconvenience caused here, we will do some troubleshooting and try to fix it. What is the light status of the VR400 when it goes offline? With your computer or smart phone...

You are welcome, glad to help you. If need more help in the future, do not hesitate to contact us. Best regards.

@Elias94 Hi Elias, thanks for your clarification, I got your point. Cause the chipset of the route means a lot for you, we definitely respect your decision. And hope we can have an opportunity to...

@umma With computer connected to the router, try to ping the gateway, which is 192.168.0.1 and show us the screenshots. Have you ever tried to change another web browser or device to access the web...

@user007 The web UI itself won't save the password due to GDPR; while some browsers support this feature, like Google chrome. The situation is the same as yours. See pic attached below. Once you...

@Rickenbacker With Router Archer ---UTP--switch 1--desktop connected, what is the IP address and gateway obtained by desktop? What is the default LAN IP of the switch 1? Please ensure that there is...