@croxez Hi, we have checked that your firmware is a Maxis customized version, so this firmware can't upgrade to the general version on the official website. You need to confirm if there is any newer...

@Fauzee21 If your M7350 is a customized version, you need to confirm if there is any newer firmware with Maxis, your provider, we don't provide any generic firmware update for it.

@Guillermo78 Sorry for any misunderstanding caused by the advertisement on Amazon, we will inform Amazon to check and update.

@WebTech Step 1, ensure the internet works fine on the NowTV Hub, you can connect a computer directly to the NowTV Hub with an Ethernet cable, then check if you can access the internet (any special...

@Dibesh Is it an EU version or INWISP version? You can confirm this by checking the router bottom label. Ensure the firmware is up-to-date:...

@Wolf20 Sure. Or you can open your own thread by creating one.