@Jaredsssss Hi, you can try to delete the old ISP files on the Advanced-Network-Internet. Only keep the current new ISP item and delete all the old items. Or, you can reset the router by pressing the...

@5226 Hello, the Qos is not removed. Could you please enter the management page again in Private browsing to check if there is Qos? If there is still no Qos, please send me the whole screenshot of...

@tptoe Hi, your firmware version is really old and we have the latest firmware released in 2020. You can check it from the link. https://www.tp-link.com/en/support/download/archer-vr400/#Firmware...

@OussamaZeldrone Hi, for your issue, please confirm the below information first. Which line is connected to the router? It is the telephone line or Ethernet cable? When the issue happens, can you...

@guycuk Hi, thanks for your sharing, which help the other customers very much. Good day!

@swarfendor437 Hi, for your issue, we would like to confirm the below information first. May I know which line is connected to the router? It is the telephone line or Ethernet cable? Can you check...