@Dagmawi05 Hi, may I get the model number of your modem router? If you don't use the router, you can turn it off at night. We suggest you choose a cool and well-ventilated environment for the...

@Sherifchenko Hi, may I know which page you changed the primary and secondary DNS? Can you send us the screenshot of this page to check? Can you send us the screenshot of status to check? BTW, may I...

@TheFx1 Hi, I have checked from our senior engineers about your issue. Sorry that your demand can't be achieved. The VR400 is used as the bridge modem and it only takes effect of transferring the...

@5226 Hi, the advanced page is the same as the previous screenshot when you use Private Browsing to access the web interface again?

@eliran Hi, for your issue, we would like to confirm the below information first. May I know which line is connected to the router VR600? It is telephone line or Ethernet cable? May I know who is...

@Bora If it doesn't influence the usage of the router, please use the router with AU version. You can't change it to be EU version directly if you have already upgraded the version to be AU...