@TP-Renato Good day. Sorry for the delay. The manually-recorded video could be saved on the smartphone directly; But for the automatic motion detected video clips, they have been saved on the SD card...

@Patrik90 Good day. Thank you very much for your time and patience. Sorry for the delay. Currently, The Tapo camera supports the standard ONVIF protocol (Profile S) as well as RTSP protocol, so it...

@Beedge Good day. Sorry for the delay. Did you format the 128G SD card to FAT32 successfully on the Windows PC, or after formatting on the computer, once put back to the camera, the error message...

@ak91 Good day. Sorry for the delay. Did you mean the notification is just a short message, instead of a video clip or picture? If yes, actually, the push notification did not support send the video...

@Melihcarter Good day. Sorry for the delay. Have you updated the smartphone, like the iPhone to be IOS 14 recently? Did you use the Tapo APP for live view all the time, not via google assistant, or...

@E317104 Good day. Sorry for the delay. Did you mean that the base plate was fixed to the wall without the screws? If yes, how did you fix the base plate? And Can I have a picture of the current...