@Martin1970 Good day, Thank you very much for your time and patience. Sorry for the delay. For the first setup, we have to use a smartphone with the Tapo APP to finish the configuration. But after...

@Randybobandy Good day, Thank you very much for your time and patience. Sorry for the delay. Are you able to access the Tapo camera on the 4G network via Tapo APP? Since the remote control was...

@Tall1 Good day, Thank you very much for your time and patience. Sorry for the delay. Is your model number KC200? How long have you had the camera and did this issue start since you bought it? And if...

@Evoke Good day, Thank you for your kind reply. Sorry for the delay. Yes, you are right. If the Local Network access to the app has been disabled, the camera would not be found on the Tapo APP when...

@AndiMc Good day, Thank you very much for your time and patience. Sorry for the delay. In this way, I am really sorry that there might be something wrong with this camera and it needs to be replaced....

@PabloST24 Good day, Thank you very much for your time and patience. Sorry for the delay. Is there any abnormal behavior during the firmware update? And if there is no response at all during reboot...