Good day. Thank you very much for all your concern about this case. We truly got your feelings and sincerely feel sorry for the inconvenience. It has been reported to the related department already...

@Sharonmorris Good day, Thanks a lot for your time and patience. Have you tried to reset the plug to the factory default, such as https://www.tp-link.com/en/support/faq/2612/ ? By the way, how long...

@Mile_Hi_Guy Good day, Thanks a lot for your time and patience. We had received this feedback recently and our engineers are working on it right now. And there would be a temporary workaround: Please...

@GrahamF Good day, Thank you very much for your time and patience. Sorry for the delay. As for the HS100(EU) version, it is, Output voltage 100-240VAC Maximum Load 16A Maximum Power 3.68KW Have you...

@ju-ju Good Day, Thank you very much for your kind feedback. We have received several feedbacks about the wrong time settings on the smart home devices due to the DST change. And our senior engineers...

@CCHCARL Good day, Thank you very much for your time and patience. Sorry for the delay. Can I have a picture of which step that you could not get through? And have you set it up successfully with the...