@DaleAbella Hi, did your Deco also on longer power on? Have you tried reset? Was there any power outage or any firmware upgrade recently? If nothing abnormal and the Deco lost power for no reason,...

@krish-na Thank you for the update. The parental control features might still need further optimization and we have reported this feedback to the senior engineers already; At the same time, it is...

@AsadulHuq Thank you very much and I would like to forward your case to the senior engineers for further assistance; Please have a check of your email box later. By the way,except the IP address of...

@spsmarius Hi, May I know the model number of the smart plug and the model number as well as the model of the wireless adapter on the computer? Have you tried to change the DNS on the computer to...

@Joris1982 Hi, Currently, for the Nest devices you have(Nest Cam Indoor+Nest hello video doorbell and Nest Cam IQ indoor ), only the Nest Cam indoor failed to connect the wireless mesh of Deco X90,...

@Kate_B Hi, You could have a look at another post that I replied about the manager account; Thank you.