@Kuntal17 Hi, did both Deco M4 units turn red when the packet lost or just the satellite Deco? How often did this issue repeat within one day? And how did you restore the internet connection when...

@Anders.S Hi, May I know the model number of your ISP router? Can I have a picture of your network diagram from the ISP router to P7? When you mentioned that 'one of the P7 looses it's fixed...

@SteveF Hi， After the setup, did Deco E4 turn white or red? If you go to Deco APP>More>advanced>IPV4, is there any IPv4 address here? By the way, who is your internet service provider? Thank you very...

@Puregreen Hi, the issue you have now is that the satellite Deco M4 did not connect to the closest Deco? If yes, you could try to install the beta firmware in the message box; And there are some...

@Stephane74 Hi, Thanks for the feedback. For the Configuration one : pc with a windows seven + Netgear USB N150, I guess it is 2.4ghz only; As for the Hp pavillon dm4, did it also connect to the...

@spsmarius Hi，That would be a reasonable guess. May I know how long have you had the Deco M5? Could you please have a following test as well: 1. Since you mentioned there was a guest network before,...