Forums/
Deco
2021-07-12 07:11:18
@Arips Hi, thank you very much for your kind feedback. I would like to forward your case to the senior engineers and at the same time, could you please help me check the following information: 1. Did...
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Forums/
Deco
2021-07-12 06:54:33
@IamPeacock Hi, thank you very much for your kind feedback. It does not support choose 2.4/5Ghz on individual Deco yet and we will keep attention to the similar feedback for further evaluation;
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Forums/
Deco
2021-07-12 06:18:49
@Malc34 Hi, a new Deco APP for IOS version 2.9.6 has been released, and please try to install the latest APP version. Please let me know whether the issue could be fixed on the latest Deco APP; Thank...
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Forums/
Deco
2021-07-12 03:52:20
@gerard555 Thank you very much for the feedback. What is the error message when you failed to log into the new phone?—can I have a picture of the error message? By the way, you are using the same...
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Forums/
Deco
2021-07-12 02:46:38
@autigers1970 Thank you very much and I have seen that your case has been forwarded to the senior engineers already. Please check the email for more assistance from the engineers;
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Forums/
Deco
2021-07-12 02:28:07
@canucks4life Hi, After updating the beta firmware, were you able to get a stable connection on the Galaxy S21+? Have you ever tried to turn off the Mesh technology for the S21 on the Deco APP? By...
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