Forums/
Wi-Fi Routers
2020-11-05 01:16:59
@Inno5G Advanced RMAs are possible but at an added convenience fee. Review our warranty policy for details on this https://www.tp-link.com/us/support/replacement-warranty/. If you want me to escalate...
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Forums/
Kasa Smart Switches
2020-11-04 23:32:36
@phma01 There is actually a label on the back of the switch. Based on what we show the red screw and load go on top and the line and black screw on the bottom.
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Forums/
Wi-Fi Routers
2020-11-03 19:54:21
@Inno5G I got two options for you. I can do a precautionary RMA and see if that resolve the connection issues or I can escalated to our engineering team and see if they are aware of a bug that is...
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Forums/
Wi-Fi Routers
2020-11-03 19:46:58
@Chuck4NC If you setup the network name and password as the same thing you should not have to reconfigure any client device. The TL-WR902AC has the added feature of 5GHz AC WiFi but you would need a...
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Forums/
Powerline Adapters
2020-11-03 19:33:27
@hojnikb Different buildings usually indicates sub-panels. If there are sub-panels that is the issue. if not then it could be a distance issue. 300 meters on wire is the maximum distance. This is...
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Forums/
Deco
2020-11-03 19:26:26
@Patricio.ba My understanding is the technology is the same just that the hardware different. While all devices are creating a star topology and connecting to each other we are getting reports like...
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