CarlOffline
Following: 0Followers: 28
Forums/ Wi-Fi Routers
2019-11-07 21:52:15
Re:C5400X - Internet Speed issue
@damage31 I wish we had more detials about the testing but we don't, thats not typically shared with support even if the agent is a supervisor. I can however make the offer to our R and D team to see...
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Forums/ Wi-Fi Routers
2019-11-07 21:44:32
Re:C5400X - Internet Speed issue
@klir I'm sure you can understand that everyones situation is different and while symptoms may be similar root causes can often be very different. I cannot take a situation to our R and D engineers...
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Forums/ Wi-Fi Routers
2019-11-07 01:12:39
Re:C5400X - Internet Speed issue
@klir Can you DM the name of the engineer and any case number you may have. I would like to research the notes to see if anything was missed so i can determine a proper next action for you.
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Forums/ Wi-Fi Routers
2019-11-07 01:11:23
Re:C5400X - Internet Speed issue
@Manolo86 The Link was posted by our engineering team. We do not have access to the file to post ourselves or we would have done that when the file was no longer available. Going forward i have...
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Forums/ Wi-Fi Routers
2019-11-06 22:44:37
Re:C5400X - Internet Speed issue
@FrostFox We did get word from one User who reloaded the currenty firmware and stated that their issues were resolved. But we have already reached out to the engneers for an updated. Hopefully we...
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Forums/ Wi-Fi Routers
2019-11-06 18:10:12
Re:C5400X - Internet Speed issue
@klir Klir before i can get our engineering team invovled I need to make sure we have all the possible information to give to them to avoid back and forth communications. Issues that come one...
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