Forums/
Deco
2019-12-02 19:46:47
@rhaces A couple of this to note: 1. Is the ATT modem in bridge mode or is it also routing? 2. If it is routing is it also generating a WiFi network? 3. When testing are you choosing the closest...
0HELPFULS
Forums/
Deco
2019-12-02 19:41:53
@adamspt2 Most ISPs will use the Dynamic DHCP WAN setting however some may require a different setting. Also ensure your new ISP sent you a modem and not a gateway, or if it is a gateway that the...
0HELPFULS
Forums/
Range Extenders
2019-12-02 19:37:36
@nash39619 Was there anything recent storms or powersurges? Have you tried moving the RE to a different outlet?
0HELPFULS
Forums/
Kasa Smart Switches
2019-12-02 19:36:25
@douglaster Please send a screen shot of both the schedule screen where you can set the offset and the current Frimware version of your plug. While we made it easier to choose sunrise and sunset as...
0HELPFULS
Forums/
Deco
2019-12-02 19:30:26
@GrandMstrJ The Deco can only create one subnet so there is not a way each device can be on a seperate subnet unless the devices are on seperate networks. The only exception to this is on older...
0HELPFULS
Forums/
Kasa Smart Switches
2019-12-02 19:26:13
@Slade-Lewis When your phone or tablet is on the same network as the switch are you able to control it locally? If so go into the switch's device settings and see if a Remote Control toggle is...
0HELPFULS