Forums/
Wi-Fi Routers
2019-12-10 23:10:22
@Gumly Each manufacture handles Access Control differently. For TP-Link and the AX6000 Access Control is done via a devices MAC address. IP address flitering is inefficent due to DHCP and IP leased...
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Forums/
Wi-Fi Routers
2019-12-10 23:01:27
@sre2094 Try this beta firmware. We have had some reports that from customers who have speed issues with fiber providers. http://support.tp-link.com/f/d418f2fa74/?dl=1. For 2.4GHz however the maximum...
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Forums/
Deco
2019-12-10 20:02:23
@ArthurSalim Okay. Two things i would recommend trying. 1. Log out and log back in to the owner account. 2. Make sure the app if up to date. If both of these check out and you have the ability to try...
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Forums/
Powerline Adapters
2019-12-10 19:57:53
@ember1205 That would kind of be hard as the 4 adapters are all paired together and work on the same electical panel. For something like this to happen adapters would likely have to be removed and...
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Forums/
Deco
2019-12-10 19:50:19
@ArthurSalim The Deco app only allows access to people who are either signed into the "owner" account or a "manager" account. Are you signed into one of these accounts. Not the Owner account is the...
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Forums/
Wi-Fi Routers
2019-12-09 22:57:22
@wdpcpa Did you give the same email to the agent as you used to setup your account here? If not i would need you to DM me that email or the number you called from so i can track that call. For the...
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