Forums/
Powerline Adapters
2019-12-20 18:08:36
@manim In plainest terms you are correct, however as is true with wireless and ethernet factors such as distance, and obsticles will reduce the speeds you get. This is why 5GHz is faster at 10 feet...
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Forums/
Kasa Smart Plugs
2019-12-20 18:04:21
@NittanyJim First you want to make sure your plug has the firmware up to date. You can check this tapping the 3-bars on the upper left corner of the screen from the main products screen, then tapping...
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Forums/
Kasa Smart Switches
2019-12-20 00:40:43
@RoadKill Load and neutral wires should not be pigtailed together. If they are i would recomend spiliting them an see if there is an improvement.
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Forums/
Kasa/Tapo App
2019-12-20 00:38:02
@Jccr Update your app and firmware of your Kasa products this feature should now be available.
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Forums/
Wi-Fi Routers
2019-12-19 20:40:41
@pqbrown unlikely, the software component for smart connect on both devices would likely be the same so likely the same complications.
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Forums/
Kasa Smart Plugs
2019-12-18 22:39:46
@JD13 Really the only thing left to do is make sure the Firmware is up to date. If it is then likely you have a defective unit and you would want to contact our support team to replace.
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