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Forums/ Deco
2021-09-17 01:27:51
Re:Deco M5 - Wired Connections Losing Network Access, Power Cycle Resolves Issue
@JohnMor Hi, you could save logs from the web UI, and yes, it would be overwritten after reboot so it needs to be saved before the reboot. And I have seen that you have emailed us some logs already....
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Forums/ Deco
2021-09-17 01:20:03
Re:[Solution] Main Deco frequently disconnects from the Internet under Spectrum service
@Minivanmachoman Thank you very much for the update.
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Forums/ Deco
2021-09-16 09:09:14
Re:How make make 5ghz preferred over 2.4ghz??
@Acastello Hi, the main Deco needs to be connected to the ISP router by cable all the time. So did you want to use the first satellite Deco as the main Deco? Have you tested the Ethernet speed...
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Forums/ Deco
2021-09-16 07:34:12
Re:Custom Site Blocking in Parental Control
@margosa I did not make any special settings. Since you mentioned this website has been blocked for 1-2 days, it stopped working after that. I did not test it for a long time and maybe that is the...
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Forums/ Deco
2021-09-16 06:45:54
Re:Deco M5 - Wired Connections Losing Network Access, Power Cycle Resolves Issue
@JohnMor Thanks a lot for the update. I would like to forward your case to the senior engineers for further assistance. Since the frequency of problems is relatively low but it does affect all the...
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Forums/ Deco
2021-09-16 06:15:47
Re:Remote desktop freezes for 4 seconds, every 10 seconds
@agjr200hp Hi, Did you use the RDP within the local LAN network, or over the internet? If in the LAN, may I know how these two computers connect to Deco? Here are some suggestions for your reference:...
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