We have seen some recent feedback regarding the KS220M's motion sensor feature.  To help combat this feedback we have created a new knowledge base article which can be found here:  Should you have any concerns with the KS220M's motion sensor that this article does not address or if the steps in this guide do not resolve the concern please let us know by replying to this post and Tagging @Carl or @Ryan  and we wiill review your  feedback to further provide assistance. If you have any questions or concerns that do not deal with the KS220M's motion sensor please create a new thread and let us know.