Cannot Add Device
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Keep getting a message that states, "The application has cancelled the request to choose a device". Trying to add device on the Kasa App. My WiFi connection is strong. The app just keeps cancelling the cconnection.
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@Bre I am having a similar issue. Does anyone know how to solve this issue?
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Can you provide further details? What product. What steps have you taken? Where is the hang up at?
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@Bre There's not much more to it.
Add
Device
Cameras
Kasa Spot Pan Tilt
Camera is powered up
LED blinking orange and green
Connecting to kasa..........
Pop Up with: Device to use with Kasa
Kasa_cam_FF FA
Choose: Connect
Obtaining IP.....
New Popup:
"Something came up. The application has cancelled the request to choose a device."
Choose OK
Now it's stuck and have to force it to close.
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@Bre I am having the same issue exactly but with an HS-100 smart plug.
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@Bre
I'm having the same issue following a power cut last night. 3 of the 4 plugs came back on without any issue, but will not connect at all. I've tried everything.
Can anyone help?
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@Bre Having the same issue!! It worked one time.. I changed home and i am stuck over and over again in the same message. "
"kasa spot error something came up. the appication has cancelled the request to choose a device"
Any tip to solve this?
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I'm getting the exact same issue with an hs100
Can someone from tplink please get back to us?
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Can you provide more details, screenshots or even a video of the concern? If you are not comfrotable sharing publically you can email this information to Kasa.support@tp-link.com. If you do email please include a link to this thread so the agent is aware of what the email is referencing.
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Same issue here.
Changed broadband provider and can't re-add my 4 HS100 plugs....
When you click connect I just get this error
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