Switch won’t turn off

Just installed my Kasa smartswitch. Very easy. Lights come on, but won’t turn off. Is it possible I have my wires mixed up?
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@JayTW ours did the same thing. Did you ever figure out how to make it work? We've tried everything we can think of.
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My smart actions just started failing today. I had the HS200 switch set to toggle both plugs on 2 of my KP200 smart outlets, and now pressing the switch does nothing. I can still toggle the button with the app, so I know it's connected, I can toggle the group with the app, so I know the outlets are both connected. But toggling the switch itself or through the app and the outlets don't change. Did something change in the app that I might have missed?
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